Returns & Exchanges
At Catch Surf, we want to ensure you are stoked with your purchase. If you are not completely satisfied, you can return or exchange your unused gear within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached; surfboards must be unused and in their original protective wrap.
- 3.Attach Shipping Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at the designated carrier location; once received and inspected, we will process your refund or exchange within 5-7 business days.
